Introduction

At Hitech Hub, we deeply value your privacy and are highly committed to protecting any and all information collected from you. At the same time, we are also committed to providing the best services to our users and constantly looking for ways to better our services through personalization and customization. The user data we collect helps us achieve this. This section highlights the privacy policy followed by Hitech Hub and how the information collected from users and visitors of this website is used.

Nature of Information Collected

The information collected by the site is done in one of two ways:

  1. Voluntarily Provided Information: We collect information from our users in various manners when they visit the site and use our services. This includes details such as name, email address, contact number, etc., provided by the user when using the site’s services, such as submitting a consultation request.
  2. Automatically Collected Information: Information is also collected about the user’s device, operating system, IP address, and usage of the site’s services by both the firm and third parties via automated means. One such method is the use of cookies, which are small data files created by the website and sent to the user’s browser to identify the user and remember information about them uniquely. Cookies help remember user preferences and actions, enabling the site to provide a better user experience.

Usage of Information

The information we collect from users is used to establish an account, provide the services required by the user, and ensure a seamless user experience. The non-personal information collected is used for research purposes to improve our services and enhance user experience. User data is always processed and used considering all legal and regulatory obligations and rights and, most importantly, the interests of our users. The purposes for which we use our user’s information include:

  • Creating an account for the user and providing the necessary services
  • Communicating with the user via email or any other means available
  • Conducting research and analysis to improve, personalize, and customize the services offered by the firm
  • Monitoring, preventing, and investigating any unlawful activities, actions, or violations of our terms of service

Sharing of User Information

When sharing user information, we take utmost diligence to ensure that user data is not compromised or disclosed to unauthorized parties. User data is shared with:

  • Concerned legal authorities when we are legally bound to do so
  • Concerned authorities for regulatory and compliance purposes
  • Third-party vendors and business partners who provide specific services on behalf of the firm

We will take all possible steps to prevent the accidental or unauthorized disclosure of user information and will only intentionally release user information with the explicit consent of the user. We also hold third-party vendors to the same level of data protection and confidentiality as provided by Hitech Hub when sharing personal user information with them.

Security Standards

Hitech Hub has high-security standards to ensure the integrity and confidentiality of its user information. The firm employs advanced technology and operating security to prevent accidental data compromise or unauthorized use of personal information. Both online and offline safeguards are in place to ensure the highest safety standards for user data, and only authorized Hitech Hub employees or third-party vendors have access to this data as and when required.

Access to Data

Users of the Hitech Hub site have the right to access, alter, or delete their information or aspects of their information at any time. They also reserve the right to close their user account, and subsequently, the firm will remove their information within a reasonable time frame. However, if user information has been passed on to authorized third-party vendors who render certain services on behalf of the firm, the firm may not be in a position to delete or alter the data as it falls beyond the firm’s purview.

Retention of Data

The firm will retain the information collected from users until the following purposes are achieved:

  • Until the services requested by users are rendered by the firm
  • As long as it is required for legal, regulatory, and compliance requirements
  • As long as it is necessary for the administrative purposes for which it was collected

Once the firm has no legitimate business or legal purpose to hold the user’s personal information, it will be either deleted or anonymized if possible.

Third-Party Links

The site may contain several links to third-party websites, applications, and services, including links to social media websites and pages. Any usage of these features by the users of this site may result in the collection of user information automatically or voluntarily shared. Such information collected or provided by users to third-party applications or services is not the responsibility of Hitech Hub and is not covered by the company’s Privacy Policy. We are also not responsible for such third-party applications’ security, features, or practices, and the firm does not vet or endorse such applications and services.

Changes in Privacy Policy

Hitech Hub has the right to update and change its privacy policy to meet the requirements of the law and in accordance with regulatory and compliance policies. We also keep our privacy policy up to date to ensure better security standards and data confidentiality for our clients. Any updates to our privacy policy will be duly notified to our users and visitors of the site, and continued usage of the site and its services will be taken as consent to the changes in the policy.